Frequently Asked Questions

At Performance Physical Therapy, we’ve compiled a wealth of resources to empower you with knowledge about wellness, injury prevention, and physical therapy as a whole. You can use these resources to help further support your personal health and well-being goals.

Do you take my insurance?

Upon request, we are happy to furnish receipts containing appropriate treatment codes, allowing patients to pursue insurance reimbursement for expenses paid out of their own pockets, but Performance Physical Therapy is considered an out-of-network provider, and is not contracted with any insurance carrier. If your insurance plan includes a HSA (health savings account) or FSA (flexible spending account) card, your physical therapist can run that like a credit card and provide you with a receipt as needed. 

Can I submit for reimbursement?

Yes, upon request, your physical therapist can supply you with a superbill which has insurance and diagnostic coding necessary for reimbursement. Reimbursement is not guaranteed, and greatly depends on your individual plan, and year-to-date deductible status. 

What form of payments do you take?

We accept cash, credit cards, check, Venmo, PayPal, Apple Pay, HSA and FSA cards.

What is dry needling and does it hurt?

While dry needling uses thin, filiform acupuncture needles, dry needling is not acupuncture. Dry needling is a minimally invasive technique, rooted in Western medicine, and treats the body's musculoskeletal and nervous systems. Needles are inserted into trigger points, muscle, fascia and connective tissues and commonly left in the body for 2-10 minutes. Research indicates that it is effective for pain control, releasing muscle tension, and restoring normal body physiology. In practice, needles augment manual therapy and access places in the body that hands can not. It is normal to feel a slight prick with skin contact of the needle, but many patients report no sensation at all. When performed correctly, dry needling should be 90% pain free. There is always the potential for local aching, muscle twitching, or momentarily "lightning" nerve-like sensation.

Learn more about the benefits of dry needling

What is cupping?

While these “spots” may look painful, the vast majority of my patients report cupping to be a pain free and pain relieving treatment. The vacuum effect of cupping improves microcirculation, lymphatic flow, breaks down scar tissue and adhesions, and softens muscle and tissue tension. If bruising occurs, it's often temporary and dissipates within days.

Learn more about cupping therapy

What is soft- tissue, instrument-assisted therapy?

IASTM, Graston, FAT tool, HawkGrips, Rock blades, and more are brands and scraping techniques that manipulate and modulate muscle and fascia. Instrumentals are commonly made of metal, however various plastic and stone materials are also utilized. Directional scrapping and massage are performed with the instruments to temporarily increase inflammation and circulation to an affected area. Benefits include but are not limited to scar tissue remodeling, increased range of motion, decreased pain, and muscle activation.

What is the best way to contact my physical therapist?

Calling or texting the clinic number (248) 329-0191 is the most prompt way to reach your provider. Emailing your provider at info@performanceptdocs.com is also an acceptable way to reach us; email is checked throughout the day, but please allow 24 hours for reply on weekends. 

location & hours

Performance Physical Therapy

2833 Crooks Rd., Suite 100, Troy, MI 48084

Patients are seen by appointment only.
Monday through Friday 7am-7pm

Schedule Consultation
(248) 329-0191

* Off hours and weekends available by request, and may be subject to additional fee.

Interested in learning more?

Schedule a consultation using the form below or give us a call at (248) 329-0191.

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